Preparing a Platform for Millions of Hits During a Live Event
- Industry
- Gaming & Interactive
- Services
- Platform Reliability, Performance Engineering, Technical Program Management, Launch Readiness
- Client
- A gaming technology company
01
Challenge
A large digital engagement campaign tied to a major live event was expected to bring an extraordinary concentration of traffic. The platform had to handle users arriving within seconds of each other while keeping availability high and key transaction workflows working.
02
Approach
Escalon supported cross-functional technical planning and execution for the high-traffic launch:
- Capacity planning and load and performance testing for peak traffic.
- Identifying launch risks and system dependencies.
- Aligning product, engineering and operations around readiness checkpoints and escalation procedures.
- Supporting monitoring, incident preparedness and launch operations.
- Coordinating delivery of critical user-facing workflows.
03
Business impact
- hits in a 60-second window
- ~7M
- digital mints completed
- ~10,000
- downtime during the critical launch period
- Zero
Core takeawayPlatform reliability and technical execution can directly protect the value of major digital business initiatives.
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